Can I pay and have someone else pick up my order?

Yes! You can either stop by our location, or we can send you a link to pay via email. Just make sure the person picking it up knows your first and last name, the product, and the amount you purchased.

Can I come and see the products?

Yes of course! We do have a sample box at the front of our office for your convenience. If you would like to go into the yard to check out the big piles, please let an employee know before going on to the lot. We do have heavy machinery being operated on site and your safety is our main concern.

Can I place an order over the phone?

Yes! We’re happy to take delivery orders over the phone. Please call our office to speak with one of our experts, who will help ensure you get the right materials for your project. Please have the measurements of the area you wish to cover or the amount of product you need when calling.

How far in advance should I schedule a delivery?

To ensure we can accommodate your preferred delivery date, we kindly ask that you place your order at least one week in advance. This allows us to coordinate with our team and schedule deliveries efficiently. We understand that sometimes you may need materials on a shorter notice, and while we will do our best to fulfill last-minute requests, we cannot guarantee same-day or next-day availability. Please call us as soon as possible, and we will work with you to find the earliest available delivery slot. You are also more than welcome to come down and pick it up with a truck or trailer during business hours.

Can I get more than one product on the same delivery?

If you need a delivery of more than one product, it will require separate deliveries and additional delivery fees. Our trucks do not have the ability to separate products. The movement of the trucks during transport will cause products to mix. If you don't mind mixing the products it can be on the same delivery.

Do I need to bring a tarp when picking up my product?

Yes, we recommend bringing a tarp to cover your load or to cover the sides if it’s not a closed in trailer or has holes on the bottom to prevent losing product. If you don’t have one, we offer tarps for sale at our location

Can they dump the delivery in my backyard?

We aim to place your delivery in the most convenient spot for you. However, Final placement is up to the driver to ensure the truck doesn’t get stuck, especially in less-than-ideal yard or weather conditions. Be sure to have a second placement idea in mind just in case, that is where the truck does not leave either pavement or gravel road.

How can I come pick up my product?

Due to the size of our loaders, we can only load into an open-bed truck or trailer. Please be aware of your truck or trailer’s weight capacity on arrival to avoid exceeding the limit. For your convenience we have added the weight of 1 cubic yard to each product description.

Do you offer discounts for homeowners?

Absolutely, if you pay with check or cash, you will save 3.5%. We also offer senior and veterans discounts at 10% off.

Do you offer business discounts for professional landscapers or contractors?

Yes, we offer exclusive business discounts through our tiered pricing system for professional landscapers, contractors, and other industry professionals. To sign up and learn more about our tiers, simply give us a call or stop by our location. Our team will be happy to assist you in setting up an account and ensuring you get the best pricing for your business needs. If you’re placing a delivery order of more than 9 yards or tons, give us a call-those larger orders qualify for discounted pricing, and we’ll be happy to get you an exact quote

FAQs Archive - Windwood Bulk

April 5th, 2026
Can I pay and have someone else pick up my order?
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April 5th, 2026
Can I come and see the products?
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April 5th, 2026
Can I place an order over the phone?
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April 5th, 2026
How far in advance should I schedule a delivery?
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April 5th, 2026
Can I get more than one product on the same delivery?
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April 5th, 2026
Do I need to bring a tarp when picking up my product?
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April 5th, 2026
Can they dump the delivery in my backyard?
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April 5th, 2026
How can I come pick up my product?
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April 5th, 2026
Do you offer discounts for homeowners?
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April 5th, 2026
Do you offer business discounts for professional landscapers or contractors?
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12 Next

Can I pay and have someone else pick up my order?

Continue reading

Can I come and see the products?

Continue reading

Can I place an order over the phone?

Continue reading

How far in advance should I schedule a delivery?

Continue reading

Can I get more than one product on the same delivery?

Continue reading

Do I need to bring a tarp when picking up my product?

Continue reading

Can they dump the delivery in my backyard?

Continue reading

How can I come pick up my product?

Continue reading

Do you offer discounts for homeowners?

Continue reading

Do you offer business discounts for professional landscapers or contractors?

Continue reading

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